Legal
Privacy Policy
Last updated: February 2026
1. Information We Collect
When you use SecureClaw, we collect information you provide directly: your name, email address, location, and any messages you send through our contact form. When you become a customer, we also collect billing information necessary to process payments.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain your managed OpenClaw hosting service
- Process your transactions and send related information
- Respond to your inquiries and provide customer support
- Send service-related notices and updates
- Monitor and improve our services
3. Your Data on Our Servers
Each customer receives a dedicated Mac Mini. Your AI agent's data, API keys, and configurations are stored exclusively on your assigned hardware. We do not access, read, or share your agent's data, API keys, or conversation history. Your Mac Mini is encrypted at rest with AES-256 encryption.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your consent
- To comply with legal obligations or valid legal processes
- With service providers who assist in operating our business (e.g., payment processors), under strict confidentiality agreements
5. Cookies and Analytics
We use essential cookies to operate our website and may use analytics tools to understand how visitors use our site. You can disable cookies in your browser settings at any time.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Upon cancellation, we will delete your data from our systems within 30 days unless retention is required by law. Your dedicated Mac Mini is securely wiped upon service termination.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise these rights, contact us at support@secureclaw.host.
8. Security
We implement industry-standard security measures to protect your information, including encrypted connections (TLS 1.3), full-disk encryption on all hardware, and network isolation between customer environments.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at support@secureclaw.host.
Terms of Use
Last updated: February 2026
1. Agreement to Terms
By accessing or using SecureClaw's website and services, you agree to be bound by these Terms of Use. If you do not agree, do not use our services.
2. Description of Service
SecureClaw provides managed hosting for OpenClaw, an open-source personal AI assistant, on dedicated Mac Mini hardware. Our service includes initial setup, configuration, ongoing hosting, and customer support.
3. Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Your own API keys and any charges incurred from AI model providers
4. Pricing and Payment
Our service requires a one-time setup fee and a recurring monthly fee as displayed on our website. Prices are subject to change with 30 days' notice. Payment is due at the beginning of each billing period. Failed payments may result in service suspension.
5. Cancellation
You may cancel your service at any time. Upon cancellation, your service will continue until the end of the current billing period. We do not offer refunds for partial months. The one-time setup fee is non-refundable.
6. Acceptable Use
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Distribute malware, spam, or engage in phishing
- Attempt to gain unauthorized access to other systems or networks
- Engage in any activity that disrupts or interferes with our services
We reserve the right to suspend or terminate your service for violations of this policy.
7. Support and Service Control
We provide ongoing support to help you manage and control your AI agent. While we make every effort to resolve issues promptly, we are not liable for any actions taken by your AI agent before our team intervenes or in the event of a technical failure.
8. Limitation of Liability
SecureClaw provides managed hosting infrastructure. We are not responsible for the actions, outputs, or decisions made by your AI agent. You are solely responsible for supervising your agent's activities and any consequences thereof. Our total liability is limited to the amount you paid for services in the preceding 12 months.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee uninterrupted or error-free service.
10. Intellectual Property
OpenClaw is open-source software and is governed by its own license. The SecureClaw name, branding, website content, and proprietary configurations are owned by SecureClaw. You retain ownership of your data, API keys, and any custom configurations.
11. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated with at least 30 days' notice. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.
12. Contact Us
If you have questions about these Terms, contact us at support@secureclaw.host.